General conditions For hiking
Booking = Please book at least 7 working day in advance.
Payment = Cash(in CZK or EUR) or credit card(in EUR. Visa/Master) on the spot. We might ask payment in advance if your sum exceeds CZK 5000.
Pick up = Our driver and guide will wait up to 20 minutes at the hotel lobby. For pick up at private address(home/office/factory and etc.), we can pick you up only in case full address and your mobile phone number were provided. The service can be terminated anywhere you wish in Prague(i.e., restaurant, theater, station and etc.) without any supplement. Pick up or drop off at the airport will be a supplement CZK 250/EUR 10.
Child seat is available when mentioned in the booking stage or you noticed before your departure. Otherwise we will not provide the child seat and will refuse the service and charge you the full price. Please mention the child's age to prepare the proper child seat.
In case our driver cannot meet you at the designated time, we will call you in advance and let you know the delay. If you did not provide your mobile phone number or your mobile is not switched on, we might call the reception and tell about the delay.
All passengers must fasten their seatbelts during the whole journey and strictly follow the instructions of our guides.
We will charge you 100% in case cancelled less than 72 hours before the pick up.